Since 1993, Car Clinic has been a staple in Guelph for automobile repairs, oil adjustments, tune-ups, and inspections. A lot more importantly, they’ve been a area in which relationships, friendships and lifelong bonds have been cast.
This month, Automobile Clinic celebrates their 30th year in business enterprise. Opened by founder Don Hurren in 1993, it begun as a doctor’s clinic of sorts for all the things to do with cars. The man at the helm? “Dr. Don” himself.
Don caught the automotive bug early in everyday living when he and a neighbour tackled a smaller engine repair service as a few of young children just on the lookout to flip some wrenches.
He was allergic to animals, which prevented him from getting into the livestock business enterprise like his father.
His uncle was a mechanic, so the future-closest route to a job was in automotive maintenance. That childhood curiosity designed into a lifelong enthusiasm for Don, which spurred him to go out on his own afterwards in lifetime and open his own shop.
“I wanted to present a provider to the consumer, truly serving to them out,” Hurren stated. “We run our business enterprise based mostly on associations. We have the skill to maintenance everything people provide us, but relationships are certainly important.”
Not only has the organization remodeled by leaps and bounds about the past 30 years, so has the automotive market. Wherever Don and his workers used to operate on carburetors and present hand-penned invoices, they are now tackling sophisticated fuel injection programs, computer system elements, and hybrid and electric powered autos.
Alongside with his wife Julie, the Hurrens have been very pleased and honoured to work on the motor vehicles of folks who live, do the job and play in Guelph. One motive folks continue to keep coming again to Automobile Clinic is the familiar faces they’ve seen for the past three decades.
“We like to say that we’re in the relationship company at our shop,” Julie Hurren reported. “We have a fairly compact store. When you appear in the entrance doorway, the first particular person you are meeting is Don. You’re talking to any individual who has a lengthy-standing partnership within just the automotive planet and the local community, and which is the human being you’re chatting to.”
Automobile Clinic has constantly been forthright and upfront with their buyers, offering quotations up front and educating customers about which solutions or repairs really should get taken treatment of quickly, and which can wait. There’s no upsell or force from their experts.
Some shoppers have been with Don for the whole 30-year background of the organization. They’ve been privileged to have numerous multi-generational buyers deliver their motor vehicles into the shop. It is a surreal feeling for the Hurrens to meet the grandchildren and fantastic grandchildren of their unique customers.
For Don and Julie, it is more than just switching oil, swapping tires or correcting an alternator. It’s about encouraging individuals no matter whether that is by way of good, reliable routine maintenance, or when clients are in distress and need assistance to get again on the highway.
“The most enjoyable issue is when you come to do the job and you’ve accomplished your greatest to enable everybody out,” Don Hurren claimed. “People that function for you and folks that are coming in for products and services. It is a rather great experience when you aid someone out.”
“It’s the individuals who retain you heading,” Julie Hurren said. “It’s the individuals who give you authorization to go in advance and hand their keys around. Folks who write a good Google evaluation, or persons who swing by to say thank you, simply because you assisted them in a minute of crisis and you received them on the highway.”
No matter what you need for your auto, you can constantly trust Car Clinic for welcoming, truthful, reliable support.
Visit Don and Julie at Car Clinic, 3-775 Woodlawn Road West, or on the internet. You can also book an appointment by calling 519-836-5680.